Reference

Privacy Policy for Your Account

This Privacy Policy explains the account, device, game-session, and wallet data we collect before you open an account, including DANA, OVO, GoPay, and QRIS checks; access depends on…

Account data scopeDANA record handlingCookie controlsDevice access checks
secepatoto Privacy Policy for Your Account
CONTACT PATHS

Where to Ask Privacy Questions

Privacy questions should reach a channel that can match your account without exposing more data than needed.

Live chat privacy help Use live chat from the account menu between 09:00 and 23:00 WIB. We first confirm your account ID, then route data access, cookie, or correction requests to the privacy handling queue.
WhatsApp account check Message our WhatsApp channel if you cannot enter the lobby. Send only your registered phone number and account alias; we will ask separate questions before discussing wallet or session data.
Email data request Write to [email protected] for export, correction, or removal requests. Include your account ID, registered phone number, and whether the issue relates to DANA, OVO, GoPay, QRIS, cookies, or login access.
DATA HANDLING

Six Privacy Controls We Use

We handle privacy as an account operation, not a slogan. Each control below connects to a real action you take: opening an account, logging in from a device, entering a game room…

Account creation records

When you open an account, we store the details needed to identify you later: account ID, registered phone number, login name, and creation time. These records help us handle correction requests without guessing.

Payment reference storage

DANA, OVO, GoPay, and QRIS transactions create reference numbers, status stamps, and time records. We use those details to confirm wallet activity while keeping app credentials outside our account database.

Cookie and device signals

Cookies help us remember language choice, session status, and consent choices on mobile and computer. You can clear cookies in your browser, although doing so may ask you to log in again.

Game-session privacy

When you enter Blackjack, Bingo, Rocket Crash, or Fish Hunter, we keep session stamps, room IDs, and result references. These records support account history checks and do not reveal private wallet app content.

Retention and removal

We keep data while it is needed for account operation, transaction checks, legal requests, or dispute handling. If a detail is no longer needed, you can ask us to correct, reduce, or remove it.

Access change process

If your phone number changes, contact us before editing payment details. We verify account ownership through account ID, recent login signals, and a masked payment reference before we change stored privacy records.

Privacy Questions Before You Join

These answers focus only on the Privacy Policy for your account, device, payment references, cookies, and support requests. If your question involves access, remember that eligibility depends on local law and is available only where local law permits. For anything personal to your account, use live chat, WhatsApp, or [email protected] so we can match your record securely.

We collect account ID, registered phone number, login name, device details, IP address, and consent records. If you use DANA, OVO, GoPay, or QRIS, we store payment references and status stamps, not wallet app passwords.

Game-session records help us show account history, answer dispute questions, and match activity to the right login. We keep room IDs, timestamps, and result references, while keeping unrelated personal files outside the game record.

Yes. Email [email protected] with your account ID, registered phone number, and the data range you want. We may verify a recent payment reference or login signal before sending account-related data.

Cookies remember session status, consent choice, and display preferences so your account behaves consistently on mobile. You can clear browser cookies, but the next visit may require a fresh login and consent selection.

We keep payment references while they are needed for account checks, transaction disputes, legal requests, or wallet reconciliation. When a reference no longer needs to remain active, we reduce or remove it according to our retention process.

Contact live chat from 09:00 to 23:00 WIB or email [email protected]. We verify your account ID, registered details, and a masked recent payment reference before changing stored privacy records.

Only trained support and account staff who need the request can access it. We log handling steps, limit data shown in chat, and move sensitive requests to email when more verification is needed.